Privacy Policy.
How GPTQuest collects, uses, and safeguards information. Designed with COPPA, FERPA, and GDPR principles in mind.
1. Introduction
GPTQuest, operated and owned by Kixmeta Labs LLC ("we", "us", "our"), respects your privacy and is committed to protecting your personal information. GPTQuest is an AI Literacy and educational platform designed for students in grade 3 and up. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the GPTQuest platform and services (the "Service"). The Service is built to meet the requirements of the Children's Online Privacy Protection Act (COPPA) and to help schools meet their obligations under the Family Educational Rights and Privacy Act (FERPA). By using this Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following categories of information:
a. Account Information
When you create an account, we collect only essential information:
- Email address (Account Owners only, used for authentication and transactional communications; Student and Teacher accounts use a system-generated synthetic identifier instead, described below)
- Display name (a Player Name that GPTQuest gives every account from a fixed list of words, so nobody types one; accounts created before October 1, 2026 keep the name chosen at the time. For a student, see Section 11)
- The Account Owner's name and their role at the school, together with their confirmation that the school or district authorizes them to create student accounts, the date, and the wording they agreed to (Account Owners only; not collected for Student or Teacher accounts, and not used to sign in)
During the current launch period, GPTQuest accounts are registered by adults only. The adult who registers the account (the "Account Owner", typically a teacher or a school administrator) provides their name, their role at the school, an email address, and their school name, district, and state, and agrees to this Privacy Policy and our Terms of Service, which govern their account and any content they create. We also record their confirmation that the school or district authorizes them to create student accounts on its behalf, together with the date and the exact wording they agreed to. The Account Owner's name and role are used only to identify who accepted that responsibility and to contact them about the account; they are never shown to students and are never sent to our AI providers.
The Account Owner creates and manages all other accounts through the Control Panel. They may create Teacher accounts for the adults who run their classrooms and place each Teacher in a classroom; a Teacher belongs to one classroom at a time and has access only to that classroom. Teacher accounts sign in with credentials issued by the Account Owner and, like Student accounts, use a system-generated synthetic email address (not a real mailbox) as their account identifier; we do not collect a real email address for them. The Account Owner may also record an optional nickname for a Teacher account so adults can tell accounts apart on the roster; it is visible only inside the Control Panel and is never sent to our AI providers. A school can ask us, before it creates its first accounts, to turn nicknames off entirely; for that school the field does not exist anywhere in the Control Panel, for Teacher and Student accounts alike, and rosters show each account's Player Name instead. Because Student and Teacher accounts have no real mailbox, they cannot recover a password by email, so a school can instead reprint a lost login card: the Account Owner can do this for a classroom they own, and a Teacher for the students in a classroom they teach. Account Owner passwords work the other way and are recoverable only through the password reset flow. Student accounts are likewise created by the Account Owner; for students under 13, accounts are created under the school's authority (see Section 11). Adults may also play Quests; when they do, they receive the same protections as students, and no name, email address, or account identifier is sent to our AI providers. Every Teacher account, like every Student account, is given a Player Name from our list; in the game World it appears with a Teacher label, and the Account Owner's with an Admin label.
b. Usage and Interaction Data
We collect data about your use of the Service, including:
- Quest progress, completions, and game state
- Server-side request logs from our hosting provider, used for operational reliability and abuse prevention
- A sign-in attempt log we keep ourselves, recording the sign-in address typed, the IP address, the browser, and whether the attempt succeeded, used to lock an account after repeated failures and to investigate suspicious activity
We do not currently run dedicated user-behavior analytics (no Google Analytics, Mixpanel, or similar). If we add analytics tooling in the future, we will update this Policy and request consent through the cookie banner before activating any non-essential tracking.
c. Device and Technical Data
We collect:
- Browser type and version
- Operating system
- IP address
- Server-side request logs
d. Gameplay Content
Narrative text, written responses, and choices you create during gameplay. Where a Quest saves a creation, such as a song, a webpage, or a creature, the text the student wrote is stored so that the student can return to their own work in their own account. Quill's Car Shop saves a different kind of creation: when a player completes that Quest with a finished car, we save the car's design (its body, paint, wheels and parts, and which of the Quest's own pictures sit where) and nothing the player typed. A player has one saved car at a time, and the next car they finish replaces it. The student's Teacher and their school's Account Owner can review the creations a student saved, being the pictures, songs, webpages, and cars, including any title the student gave the work and the writing inside it such as song lyrics and the text on a webpage, and can delete a creation. This is the ordinary review of student work that a school would otherwise carry out itself. Elsewhere on the Teacher progress view, skill levels and counts are calculated on our servers and are shown as a level or a number, never as a quote of what the student wrote. Most are produced from observations of how the student played. Some are produced from the student's own writing: a count taken over a saved creation, for example how many dishes on a webpage carry a description, and the score our AI gave a written answer in a Quest that saves no creation. In each case the calculation happens on our servers and only the resulting level or number is shown. Chat between students is limited to a curated picker of emojis, stickers, and preset phrases (no free-text chat); these selections are relayed in real time within the classroom's private Instance and are not retained as chat logs.
e. Support and Communications
Messages you send us via the Contact Us page or email. When a student, a Teacher, or an Account Owner uses the in-app report tool to flag generated content as inappropriate, a report is emailed to our connect@gptquest.ai mailbox (see Section 8) for safety review. It carries the flagged content (the Quest conversation, or the picture or song and the words that produced it), the reason chosen, any comment an adult reporter typed (a student chooses a reason and cannot type a comment), and the reporting account's Player Name, sign-in address, account identifier and role, together with the school's name and its Account Owner's email address. We also keep a short record of each report in our database, holding the reporter's account identifier and role, the school name, the Quest, the reason, any adult comment and a link to a reported picture or song, but no conversation text.
f. Cookies and Similar Technologies
We use only essential cookies needed for authentication and session continuity. Your choice on the cookie banner is remembered in your browser's local storage rather than in a cookie. We do not currently set analytics or marketing cookies.
3. How We Use Your Information
We use information to:
- Provide, maintain, and improve the Service. We maintain and improve it using operational and device data. The text a student writes in a Quest is used to run that Quest, to save the student's own work so they can return to it, and to produce the progress indicators described in Section 2(d)
- Personalize your experience
- Track educational progression (XP, levels, streaks, and Quest completions)
- Communicate updates and support messages
- Protect against fraud and enforce policies
- Comply with legal requirements
We do not sell your personal information.
4. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small pieces of data stored on your device that let the Service recognize your sign-in session and remember your preferences.
Cookies We Currently Use
- Essential authentication cookies set by our auth provider (Supabase) to keep you signed in
- A cookie-consent preference, stored in your browser's local storage rather than in a cookie, that records your choice on the cookie banner
We do not currently set analytics, advertising, or third-party tracking cookies. The cookie-consent banner you see on the site is forward-looking: if we ever add non-essential cookies, the banner will gate them behind your consent before they are set.
Managing Cookies
You can control cookie preferences through your browser settings. Disabling essential cookies will prevent you from staying signed in.
5. Your Rights (Global)
Access & Correction
You may request a copy of the personal data we hold about you and correct inaccuracies.
Deletion
You may request deletion of your personal data, subject to legal requirements.
Data Portability
You may request your data in a structured, machine-readable format.
Objection & Restriction
You have the right to object to or request restrictions on certain processing activities.
To exercise these rights, email us at connect@gptquest.ai or visit our Contact Us page.
6. GDPR: European Union / EEA Residents
If you are located in the EU/EEA, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: Obtain confirmation whether your data is processed
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Delete personal data (subject to limitations)
- Right to Restrict Processing: Limit how your data is used
- Right to Data Portability: Receive your data in a common format
- Right to Object: Object to processing based on legitimate interest
- Right to Withdraw Consent: When processing is based on consent
To exercise GDPR rights, email us at connect@gptquest.ai or visit our Contact Us page.
7. CCPA / CPRA: California Residents
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
Your Rights
- Right to Know: What personal data we collect and how we use it
- Right to Delete: Request deletion of personal data
- Right to Opt-Out: Opt out of "sale" of personal data (we do not sell personal data)
- Right to Non-Discrimination: We will not discriminate for exercising your rights
Shine the Light
You may request details about shared personal data with third parties for marketing.
To exercise California privacy rights, email us at connect@gptquest.ai or visit our Contact Us page.
8. Data Sharing and Disclosure
We may share your information with:
a. Service Providers (Subprocessors)
The vendors below process data on our behalf to operate the Service. Each processes data under its own terms and security commitments. Student account and progress data are stored in the United States (Supabase, hosted on Amazon Web Services, US-East region). Email that reaches our mailbox, including safety reports, is kept in Microsoft 365 in the United States. Some services run on global edge networks or process data outside the United States as noted below and in Section 13.
- Supabase: Postgres database and authentication; stores Student account records, progress, and game state. Hosted in the United States (AWS US-East). supabase.com/privacy
- Vercel: application hosting, edge compute, and platform logs. Vercel does not hold student account records, which are in Supabase, but it hosts the private store for the songs and pictures students create (Vercel Blob, below). Its request logs record the address of each request, which can include an internal account identifier, along with the IP address and browser, and some error records our servers write also carry an internal account identifier. Vercel keeps these logs for 1 day. vercel.com/legal/privacy-notice
- Vercel Blob: storage for user-generated audio and images (songs from Lyra the Songweaver and pictures generated in My Magical Animal). Our private store for these files is in Vercel's Washington, D.C., United States region. vercel.com/legal/privacy-notice
- Cloudflare R2: storage of game assets and player-created avatar images; contains no student names, emails, or other student identifiers. Stored in Cloudflare's Eastern North America region, which spans the United States and Canada. cloudflare.com/privacypolicy
- Cloudflare Workers and Durable Objects: real-time multiplayer presence within a classroom Instance. Our World server holds each connected player's internal account identifier, Player Name (the display name classmates already see), avatar choice, and map position and movement in memory only, and passes them, with chat and direct messages chosen from a fixed list of emoji, stickers, and phrases, to the other players in the same classroom Instance and to no other player. Every 30 seconds, and whenever a player joins or leaves, it tells our application which players are connected and which have just left, so we can record when each was last seen and show classmates who is in the World. It stores no student records; the only thing it keeps is each Instance's identifier. Runs on Cloudflare's global network. A page opened on or before October 11, 2026 may keep sending the same data to the service we used before, PartyKit, which also runs on Cloudflare, until it is reloaded; PartyKit's hosted service shuts down on October 23, 2026. cloudflare.com/privacypolicy
- Cloudflare Turnstile: bot and abuse checks on our sign-in, sign-up, and password pages; receives your IP address and browser signals only, with no name, account identifier, or gameplay content. cloudflare.com/privacypolicy
- Resend: transactional email delivery. We never email students; recipients are Account Owners, newsletter subscribers, people who write to us, and our own mailbox (Microsoft 365, below). Safety reports filed with the in-app report tool, support requests sent from the Control Panel, messages sent through our Contact Us page, and notices of new school registrations reach that mailbox this way. A report filed by a student carries that student's Player Name, their sign-in address (built from their User ID) and account identifier, their school's name and its Account Owner's email address, and the content they flagged. resend.com/legal/privacy-policy
- Microsoft 365: hosts our connect@gptquest.ai mailbox. It receives email people send us directly, including requests from parents and schools, and the messages our Service sends us: safety reports filed with the in-app report tool (for a report filed by a student, with the details listed under Resend above), support requests, messages sent through our Contact Us page, and notices about school accounts, such as a new registration, which names the Account Owner. Each safety report email, whoever filed the report, is deleted 90 days after the report is handled, and in any case within 30 days of a school's deletion request or the end of its agreement. Other email is kept to help us support the school; any student data in it is deleted within 30 days of a school's deletion request or the end of its agreement. Data location: the United States. privacy.microsoft.com/privacystatement
b. AI and Content Partners
Text, image, and music inputs you submit during gameplay may be processed by third-party AI providers to generate Quest content:
- OpenAI: text and dialogue generation, automated screening of text for unsafe content, and a check that looks for personal information in what a player typed (described below). OpenAI has signed a Data Processing Addendum with us, effective October 17, 2026. It covers any personal information in what we send: OpenAI may use that information only as our processor, to deliver its services to us and on our instructions, unless a law requires otherwise. It also requires OpenAI to hold its own subprocessors to comparable terms, to tell us without undue delay after it learns of a breach of that information, and, when our agreement with OpenAI ends, to return or delete that information at our instruction unless a law requires it to be kept. The addendum adds to OpenAI's published terms, which continue to apply. Those terms say data sent through its API is not used to train its models unless the customer opts in, and we have not opted in. They also say OpenAI may securely retain API inputs and outputs for up to 30 days to provide the services and to identify abuse, and that authorized OpenAI employees (for engineering support, abuse investigation and legal compliance) and specialized third-party contractors bound by confidentiality (solely to review for abuse and misuse) may access stored data. We asked OpenAI for Zero Data Retention on September 26, 2026; until OpenAI approves it in writing, those published terms apply. openai.com/policies/data-processing-addendum
- Runware: image generation (FLUX-based models) in My Magical Animal. Runware receives the description of the creature a player built, after our filter has removed the personal information it recognizes, and returns a picture at a Runware web address, which we then copy to our own storage. Runware has signed a Data Processing Agreement with us. It covers any personal information in what we send: Runware may use that information only on our written instructions and for the purposes the agreement lists, which are making the picture and delivering it to us, and the operation, security and quality of Runware's services. It keeps that information only as long as needed to make the picture, plus short-term logging for security and operations, and then deletes it under its own retention policies; the agreement sets no fixed number of days. The agreement adds to Runware's published terms, which continue to apply. Those terms say Runware takes no license in the pictures, does not use or otherwise exploit them, and does not keep them long term. Neither the agreement nor those terms expressly addresses using the descriptions we send to train or improve AI models. Runware's documentation says it never uses data sent through its API to train or improve models, but that sentence does not appear in the agreement or the terms. Runware's terms say its services are hosted in the United States, Germany and Romania, and nothing Runware has signed with us limits processing to the United States. runware.ai/privacy
- Modal: runs the open music model we use to make the songs in Lyra the Songweaver (ACE-Step 1.5), on processors in the United States only. Modal receives the song's lyrics after the first pass of our filter described below, and a fixed description of the music style. Our music service keeps the lyrics and the song in memory only while it makes the song, writes no lyrics to its logs, and sends the song back to us. Modal's documentation says it does not store the requests and replies of this kind of service. The same service uses a speech recognition model (Whisper) to listen to each version of the song it makes. That lets us keep a version that sings the lyrics, and set aside any version in which it hears a word our content filter blocks. What it hears is used only for that check and is not stored. We do not train the music model. Modal's Terms of Service say Modal will not use customer data to train any AI model, and we have asked Modal to confirm that this applies to our account. Data location: the United States. modal.com/legal/privacy-policy
We do not train any AI models on your inputs. We do not attach any user's name, email address, or account identifier to what we send these providers, whether the user is a student or a teacher; only the content needed to generate a result (such as a prompt or song lyrics) is transmitted, and it is not linked to anyone. What each provider may do with that content, including whether it may use it to train its models and how long it may keep it, is set by that provider's terms, summarized in the list above. Prompts and lyrics are free-form text typed by the user. Before that text is used to generate a result, an automated filter removes the personal information it recognizes, without rewriting the rest. A first pass on our own servers removes contact details, such as an email address, a U.S. phone number, or a street address with a house number, and a name the user introduces with words such as "my name is" or "call me". When the text has words that suggest more, such as "I live" or "my school", and always for a creature description in My Magical Animal, a second pass asks our text provider, OpenAI, to find details such as a town or a school name, so OpenAI receives that text before those details are removed. Song lyrics sent to our music provider get the first pass only. No filter catches everything, so we also encourage teachers to review gameplay with students to help them avoid entering real names or sensitive details. We continue to review each provider's data-use terms. See our Responsible AI page for more on how AI is used in the Service.
c. Legal Authorities
When required by law or to protect our rights.
d. Affiliates and Business Transactions
In connection with a merger, acquisition, or sale of assets, in which case the successor must assume the same obligations set out in this Privacy Policy and in any Data Privacy Agreement with a school.
e. With Your Consent
When you explicitly agree to share data.
We do not sell your personal information.
9. Data Security
We maintain a written Information Security Program appropriate to the sensitivity of the data we handle. The program includes:
- Encryption of personal data in transit (TLS) and at rest
- Role-based access controls and least-privilege permissions for our team
- Regular vendor risk reviews of all subprocessors listed in Section 8
- Privacy and data-handling training for everyone with access to our systems, completed before access is granted and annually thereafter
- An incident response process for suspected security events
- Annual review and update of the program
In the event of a confirmed data breach involving student personal information, we will notify affected schools without undue delay and in any case within 24 hours of confirming the breach, and, where required by law, parents and regulators within the timeframes required by applicable law. Where a breach is not attributable to a school's own acts or omissions, we will reimburse the affected school or district for the costs of legally required breach notifications and any related credit or identity monitoring services it provides.
No method of transmission over the Internet is 100% secure, but we work continuously to protect your data.
10. Data Retention
We retain personal data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. A school account whose paid, pilot, or trial term ends without renewal expires on its end date: access ends for the Account Owner and every Teacher and Student account under it. Nothing is deleted on that date. Thirty days later the account and every account under it are deleted in the same way as a closed account, described below, and that deletion is not reversible. We email the Account Owner at least 30 days before the term ends, and during the 30 days after expiry the school may renew, which restores access, or request a copy of its records (see Section 11); a copy requested before the deletion date is delivered before the account is deleted. A school that needs more time must ask us in writing before the deletion date, and any extension is at our discretion.
When you close your account, your authentication record is deleted immediately and the deletion cascades through every per-user table in our database (profile, gem balance, gem transaction history, friendships, Quest sessions, World position, notifications, and similar). Closing an account also deletes the media files that account created in storage, such as saved songs and pictures. If an Account Owner closes a school's account, every Teacher and Student account under it is deleted first, each with its stored media, and then the Account Owner's own account. A small number of records deliberately survive the cascade. A deletion ledger entry for the account, and one for any saved creation an adult deleted earlier, each hold only system-generated values (internal account identifiers, for the account and for the adult who deleted it; for a deleted Student or Teacher account, its User ID; for an Account Owner's account, the number of accounts deleted with it; for a deleted creation, its internal identifier, the Quest it came from, its media type, whether the stored file was removed, and whether a Teacher or the Account Owner deleted it), the action taken, and a timestamp, and carry no personal information; they are kept so a school can establish that an account or a piece of work was deleted, by whom, and when. For a Student or Teacher account created since October 1, 2026, or whose Player Name the Account Owner has replaced, the User ID in its entry starts with the account's Player Name, a word from our list; any other Student or Teacher account created earlier keeps its original User ID, and an Account Owner's entry records none. We also keep a list of the User IDs issued to each school, so that no User ID is reused while that school's account exists: the User ID of a deleted Student or Teacher account stays on the list until the school's account is deleted, and the school's whole list is deleted with it. Our sign-in attempt log, described in Section 2b, records the sign-in address typed rather than the account row, so it is also not cleared by the cascade; it is kept for security investigation. Our authentication provider, Supabase, also keeps its own log of sign-in and account events in our database, which records the account's sign-in address; it is not cleared when an account is closed. Any of these records can be removed by hand to satisfy a verified request to erase everything about an individual. Emails in our connect@gptquest.ai mailbox, including safety reports and support requests, are not part of our database, so closing an account does not remove them. Each safety report email, whoever filed the report, is deleted 90 days after the report is handled, and in any case within 30 days of a school's deletion request or the end of its agreement. Other email is kept to help us support the school; any student data in it is deleted within 30 days of a school's deletion request or the end of its agreement. Platform-level server logs (Vercel, Cloudflare and PartyKit, Resend, and Supabase) persist according to those providers' retention windows; our hosting provider, Vercel, keeps its logs for 1 day. These logs are not organized by user account and are not cleared when an account is closed, and some entries carry an internal account identifier, for example in the address of a request or in an error record we keep so that a failed deletion can be finished. Copies of personal data in encrypted backups are removed as backups rotate on our regular schedule, which does not exceed 90 days.
11. Children's Privacy & COPPA Compliance
GPTQuest is designed for students in grade 3 and up (ages 8 and older). We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and take special care to protect the privacy of children under 13.
a. School-Authorized Access (Under 13)
GPTQuest operates under the COPPA "school authorization" exception. Under this exception, schools may consent to the collection of personal information from students under 13 on behalf of parents, provided the data is used for an educational purpose authorized by the school and not for any commercial purpose.
By creating Student accounts, the Account Owner confirms that they are authorized by their school or district to do so for educational purposes, and that the school has provided (or will provide) any required notice to parents.
Schools and districts that wish to enter into a formal Data Privacy Agreement (DPA) with us can read our standard Data Privacy Agreement and request a countersigned copy by emailing connect@gptquest.ai. A summary of our data practices for school administrators is available at /for-schools.
GPTQuest collects only the minimum data necessary to provide the Service to young learners.
b. Data We Collect from Students
We collect only the minimum data necessary to provide educational services:
- A system-generated User ID, which the student types to sign in. Since October 1, 2026 it is the student's Player Name in lowercase, a hyphen and four random characters, such as quartz-7k4m; accounts created earlier keep their original User ID, such as brave-mage-674. A synthetic email address built from it (not a real mailbox) is used solely as a unique account identifier; students do not provide a real email and we do not contact students at this address. Because the first part of a new User ID is the Player Name, classmates can see that part; the four characters and the password are never shown to other students
- A Player Name, a word GPTQuest gives the student's character from a fixed list when the Account Owner creates the account (for example, Quartz). Students do not choose or type it; accounts created before October 1, 2026 keep the name the student chose. It is the name their classmates see in the game World and the name used to identify them inside the app. The Account Owner can replace it with another word from the list, which also gives the student a new User ID
- An optional nickname for the student, entered by the Account Owner so adults can tell one account from another on the roster, and visible only to the Account Owner and that student's Teacher. Students never see it. It is never shown to other students and never sent to our AI providers. A school can choose not to use nicknames at all; for that school the field does not exist, and rosters show the Player Name instead
- Educational progress and gameplay data (Quest progress and completions, XP and levels, streaks, in-game currency balances such as Gems and gold, friendships within the same school, World position, and notifications), including the text a student writes into a creation they save (such as a song, a webpage, or a creature), which is stored so the student can return to their own work, and the design of the last car the student finished in Quill's Car Shop (its body, paint, wheels and parts, and which of the Quest's own pictures sit where), which holds nothing the student typed and is replaced when the student finishes another car. The creations a student saves, being pictures, songs, webpages, and cars, together with any title and writing inside them, can be reviewed and deleted by that student's Teacher and their school's Account Owner
- Device and connection data collected automatically from all users (browser type, operating system, IP address, and server-side request logs), used for security, operational reliability, and abuse prevention, as described in Sections 2b and 2c
We do not collect a date of birth, an age, or a grade level. Every student account is treated as a child's account from the moment the school creates it.
We ask schools to use nicknames or initials rather than real names for the nickname an Account Owner records. Player Names come from our list, so neither a student nor the school types one. A school can also ask us, before it creates its first accounts, to turn nicknames off entirely; the field is then removed from the Control Panel for every account that school creates, and it cannot be switched on from inside the Control Panel.
c. How We Use Student Data
Student data is used exclusively for educational purposes:
- Providing access to educational Quests and content
- Tracking learning progress, skill levels, and Quest completions
- Letting the student keep and return to the creations they save in Quests
- Showing the student's Teacher skill levels, counts, and completion for each Quest, calculated on our servers from how the student played
- Letting the student's Teacher, and their school's Account Owner, review the work that student saved, including the picture, song, webpage, or car itself and any title and writing the student produced for it, and remove a creation where the school considers that appropriate. Access is limited to the Teachers responsible for that student's classroom and to the school's Account Owner; no other school, and no other student, can see them. Every deletion by an adult is recorded so the school can establish who removed a student's work and when
- Enabling collaborative multiplayer features within their Teacher's private Instance
We do not send emails to students. We do not use student data for advertising, marketing, or behavioral profiling. We do not run third-party analytics or behavioral tracking on Student accounts. We do not sell student data.
d. Parental Rights
Parents and legal guardians have the right to:
- Review the personal information we have collected from their child
- Request correction of inaccurate information about their child
- Request deletion of their child's personal information
- Refuse further collection or use of their child's information
- Request that we stop sharing their child's information with third parties
To exercise these rights, email us at connect@gptquest.ai, contact us through our Contact Us page, or contact your child's school.
If a parent's request relates to a Student account managed under the school authorization exception, we may direct the parent to the school or district that authorized the account, in line with FTC guidance. We will respond to verifiable parent requests within 30 days.
e. School Access to Student Data
The school or district owns its students' educational records. Teachers and Account Owners can review the creations their students saved, and the writing inside them, directly in the Control Panel. For student work that the Control Panel does not display, and for a copy of a student's records to answer a parent's request, to correct a record, or to retain it at the end of a term, a school may request it from us in writing at connect@gptquest.ai. We respond to a verified request from the Account Owner within 30 days.
f. Account Registration
During the current launch period, only adult Account Owners may register directly through the Service. Student and Teacher accounts (including students aged 13 and older, and students under 13) are created by the school's Account Owner through the Control Panel, subject to the terms of this Privacy Policy.
12. Third-Party Services
We use third-party services that process data on our behalf, including AI providers, hosting, authentication, and storage. The current list is detailed in Section 8. If we add other categories of providers in the future (such as analytics tooling), we will update this Policy. Each provider processes data under its published terms or under an agreement with us, as described in Section 8.
13. International Transfers
Your data may be transferred to and processed in countries with different data protection laws, including the United States. By using GPTQuest, you consent to these transfers. We implement appropriate safeguards where required.
Where data is transferred from the EU/EEA, the United Kingdom, or Switzerland to the United States, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission (and the UK International Data Transfer Addendum where applicable), which are incorporated into the data processing terms of those subprocessors whose terms include them.
14. Changes to This Policy
We may update this Privacy Policy. We will post the updated version with a new "Last Updated" date at the top and may notify you via the Service. Continued use of the Service constitutes acceptance.
15. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Kixmeta Labs LLC
848 E Main Street, Suite 800 #1002
Ephrata, PA 17522, United States
Email: connect@gptquest.ai
You can also reach us through our Contact Us page.
