1. Introduction
GPTQuest, operated by Kixmeta Labs, LLC ("we", "us", "our"), respects your privacy and is committed to protecting your personal information. GPTQuest is an educational platform designed for students in grades 3-8. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the GPTQuest platform and services (the "Service"). We comply with the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA). By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following categories of information:
a. Account Information
When you create an account, we collect only essential information:
- Email address (for authentication and transactional communications)
- Display name (a user-created pseudonym for in-app identification)
For students under 13, a parent or guardian must confirm permission during signup. Account information is provided by the user at registration.
b. Usage and Interaction Data
We collect data about your use of the Service, including:
- Pages you visit
- Features you use
- Quest progress and game data
- Time spent
c. Device and Technical Data
We collect:
- Browser type and version
- Operating system
- Device identifiers
- IP address
d. Gameplay Content
Narrative text, chat messages, and choices you create during gameplay.
e. Support and Communications
Messages you send us via the Contact Us page or email.
f. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience and provide analytics.
3. How We Use Your Information
We use information to:
- Provide, maintain, and improve the Service
- Personalize your experience
- Track educational progression (XP, levels, achievements)
- Communicate updates and support messages
- Protect against fraud and enforce policies
- Comply with legal requirements
We do not sell your personal information.
4. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small pieces of data stored on your device that help us remember preferences and analyze usage.
Types of Cookies
- Essential: Required for the Service to function
- Performance & Analytics: Help us improve the Service
- Functional: Remember settings and preferences
Managing Cookies
You can control cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.
5. Your Rights (Global)
Access & Correction
You may request a copy of the personal data we hold about you and correct inaccuracies.
Deletion
You may request deletion of your personal data, subject to legal requirements.
Data Portability
You may request your data in a structured, machine-readable format.
Objection & Restriction
You have the right to object to or request restrictions on certain processing activities.
To exercise these rights, visit our Contact Us page.
6. GDPR — European Union / EEA Residents
If you are located in the EU/EEA, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: Obtain confirmation whether your data is processed
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Delete personal data (subject to limitations)
- Right to Restrict Processing: Limit how your data is used
- Right to Data Portability: Receive your data in a common format
- Right to Object: Object to processing based on legitimate interest
- Right to Withdraw Consent: When processing is based on consent
To exercise GDPR rights, visit our Contact Us page.
7. CCPA / CPRA — California Residents
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
Your Rights
- Right to Know: What personal data we collect and how we use it
- Right to Delete: Request deletion of personal data
- Right to Opt-Out: Opt out of "sale" of personal data (we do not sell personal data)
- Right to Non-Discrimination: We will not discriminate for exercising your rights
Shine the Light
You may request details about shared personal data with third parties for marketing.
To exercise California privacy rights, visit our Contact Us page.
8. Data Sharing and Disclosure
We may share your information with:
a. Service Providers
Analytics, cloud hosting, and authentication providers that help operate the Service.
b. AI and Content Partners
Text you submit may be processed by third-party AI providers to generate gameplay content.
c. Legal Authorities
When required by law or to protect our rights.
d. Affiliates and Business Transactions
In connection with mergers, acquisitions, or asset sales.
e. With Your Consent
When you explicitly agree to share data.
We do not sell your personal information.
9. Data Security
We implement technical and organizational measures to protect your data, including encryption and access controls. However, no method of transmission over the Internet is 100% secure.
10. Data Retention
We retain personal data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Gameplay data may be retained for analytics and improvement purposes in anonymized form.
11. Children's Privacy & COPPA Compliance
GPTQuest is designed for students in grades 3-8 (approximately ages 8-14). We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and take special care to protect the privacy of children under 13.
a. School-Authorized Access (Under 13)
Children under 13 may access GPTQuest by confirming during signup that they have obtained permission from a parent or guardian. By checking this confirmation, the parent or guardian consents to the collection of limited data for educational purposes only. GPTQuest collects only the minimum data necessary to provide the Service to young learners.
b. Data We Collect from Students
We collect only the minimum data necessary to provide educational services:
- Email address (provided by school SSO)
- Display name (user-created pseudonym for in-app identification)
- Educational progress and gameplay data
We encourage students to use pseudonyms rather than real names for display names.
c. How We Use Student Data
Student data is used exclusively for educational purposes:
- Providing access to educational quests and content
- Tracking learning progress and achievements
- Enabling collaborative multiplayer features
- Sending transactional emails (e.g., game invitations from classmates)
We do not use student data for advertising, marketing, or behavioral profiling. We do not sell student data.
d. Parental Rights
Parents and legal guardians have the right to:
- Review the personal information we have collected from their child
- Request deletion of their child's personal information
- Refuse further collection or use of their child's information
- Request that we stop sharing their child's information with third parties
To exercise these rights, contact us through our Contact Us page or contact your child's school.
e. Direct Registration (13 and Older)
Users aged 13 and older may register directly. Users under 13 may register by confirming parental or guardian permission via the checkbox during signup, subject to the terms of this Privacy Policy.
12. Third-Party Services
We may use third-party services that collect data on our behalf (analytics, AI providers, hosting, authentication). These providers are contractually bound to protect your data and use it only for specified purposes.
13. International Transfers
Your data may be transferred to and processed in countries with different data protection laws, including the United States. By using GPTQuest, you consent to these transfers. We implement appropriate safeguards where required.
14. Changes to This Policy
We may update this Privacy Policy. We will post the updated version with a new "Last Updated" date at the top and may notify you via the Service. Continued use of the Service constitutes acceptance.
15. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, visit our Contact Us page.
Thank you for using GPTQuest!