Terms of Service.

Welcome to GPTQuest. These Terms of Service ("Terms") govern your access to and use of the GPTQuest website, games, and services ("Service") provided by Kixmeta Labs LLC ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using GPTQuest, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Changes to Terms

We may update these Terms at any time by posting the updated version with a revised "Last updated" date. Continued use after updates constitutes acceptance of the revised Terms.

3. Eligibility

The Service is designed for students in grades 3 to 8. During the current launch period, GPTQuest accounts may be registered only by adults. The adult who registers an account (the "Account Owner", typically a teacher or school administrator) creates and manages all Student and Teacher accounts through the Control Panel; a Teacher account has access only to the one classroom the Account Owner places it in.

Users under 13 may use the Service only through a school-managed Student account, created on their behalf under the COPPA school authorization exception. By creating Student accounts, the Account Owner confirms they are authorized by their school or district to do so for educational purposes, and that the school has provided (or will provide) any required notice to parents under applicable law.

The Service is offered to schools and to other organizations that educate children under the authority of a school, district, or program. Student accounts for children under 13 may be created only under that authority, which is the confirmation described above. If you run a setting where you cannot give that confirmation, such as some homeschool co-ops or after-school programs, do not create accounts for children under 13. Write to us at connect@gptquest.ai instead and we will tell you whether we can serve you and on what basis. Responsibility for complying with COPPA is ours, not yours, and nothing in these Terms shifts it to you.

4. Account Registration

Account Owner registration requires a school, district, or organization email address; addresses from free personal email providers and disposable email services are not accepted. Registration also requires your name, your role at the school, and the confirmation described in Section 3; we record that confirmation with the date and the exact wording you agreed to. You agree to provide accurate information and maintain the security of your account credentials. You are responsible for all activity that occurs under your account, including activity on the Teacher and Student accounts you create.

5. Description of Service

GPTQuest is a platform offering short narrative fantasy games ("Quests") powered by AI and authored game design. Each Quest is a self-contained interactive narrative where players use natural language to shape outcomes. The Service also includes the World, a shared hub map where players create an avatar, explore, start Quests, and spend earned rewards (such as gold and Quest items) on avatar cosmetics; each classroom plays in a private Instance of the World.

Some Quests support:

• Solo play (1 player)
• Cooperative play (multiple players)
• Versus play (competitive matchups)

Each Quest lists the number of players supported. Premium Quests can be started by Account Owners on School Pro and by the Students and Teachers they manage. Free multiplayer Quests can be started by any Teacher or Student. Multiplayer sessions are scoped to a single classroom's Instance. Only the Students and the Teacher in that classroom can play together.

6. Purchases and Payments

GPTQuest offers two school plans. School Starter is free and includes a limited number of seats. School Pro unlocks Premium Quests and is sold by quote: an Account Owner requests a quote through our Contact Us page, we send the school its rate per seat for the term it needs, and the school pays by purchase order or invoice against that quote. There is no self-serve purchase inside the Service. A quoted rate applies for the term stated on the quote and may change for later terms. Any applicable taxes are added to the invoice.

If you believe a billing error has occurred, please reach out via our Contact Us page and select "Billing" from the dropdown.

7. Gems and Virtual Currency

Gems are a virtual currency inside GPTQuest. Gems are earned through gameplay, for example by completing certain Quests and by claiming daily rewards, and new accounts start with a small balance. Gems cannot be purchased with real money and have no monetary value inside or outside the Service.

Gems may be spent on certain avatar customizations, as specified by GPTQuest. The availability and mechanics of earning and spending Gems are determined by GPTQuest and may change at any time.

GPTQuest reserves the right to modify the availability and functionality of Gems at any time.

8. Refund & Billing Policy

Payment Processing

School Pro is sold by quote and billed per seat for the term stated on the quote, starting at 12 seats with no upper limit. Your quote states the seat count, the rate per seat, and the term. The school pays by purchase order or invoice against that quote. We never take card payments and never store card numbers. Seat changes are quoted the same way: tell us the new seat count and we will send an updated quote covering the remainder of the term. Adding seats never raises the price of seats already invoiced.

Term, Renewal, and Expiry

A paid School Pro term runs for the period stated on the quote. A school year is the usual term, but we also quote shorter ones, such as a semester or a summer program, when that is what a school needs. A pilot or trial term runs for the period we state in writing when we grant it, and ends the same way. A term does not renew on its own: the school renews by accepting a new quote or issuing a new purchase order. Access continues until the end of the period already paid for.

At least 30 days before a School Pro term ends, whether the term is paid, a pilot, or a trial, we email the Account Owner the end date, the deletion date, and the options available: renew, request a copy of the school's records, or let the term expire. When the term ends and has not been renewed, the account expires and we end access for the Account Owner and every Teacher and Student account under them. Nothing is deleted on that date. For 30 days after expiry, the school may still renew, and we restore access to every account, or request a copy of its records in writing (see the Privacy Policy, Section 11). A copy requested before the deletion date is delivered before the account is deleted. Thirty days after expiry, the account and every account under it are permanently deleted, together with the work saved in them, as described under Account Deletion below and in Section 9 of our Data Privacy Agreement. Deletion is not reversible. A school that needs more time than the 30-day window must ask us in writing before the deletion date. We answer such a request in writing before the deletion date, we do not delete while a timely request is unanswered, and any extension is granted at our discretion.

Refunds

School Pro is sold for the term stated on the quote. Ending a term early, whether by cancelling or by closing the account, does not refund the unused portion of that term. Payments are otherwise non-refundable, except where required by applicable law.

Account Deletion

Closing your GPTQuest account deletes the account immediately, along with every Teacher and Student account managed under it. Any active School Pro term stops renewing as part of account closure, and no refund is issued for the time remaining on that term.

If your school is partway through a paid School Pro term, we recommend keeping the account open until the term ends rather than closing it right away. Closing the account ends access at once, and an expired account is deleted 30 days after its term ends as described above.

9. User Content and License

User Inputs and AI Output

During gameplay, you may enter text, prompts, or other information ("Input") and receive AI-generated responses ("Output"). As between you and GPTQuest, you retain any rights you may have in your Input. You grant GPTQuest a limited, worldwide, non-exclusive, royalty-free license to host, process, display, and transmit your Input solely to operate, maintain, and provide the Service, including generating Output, providing support, and enforcing these Terms. Student Input is used only to operate and provide the Service and is not used to develop, improve, or market products or services, as described in our Privacy Policy and, for schools, our Data Privacy Agreement, which controls with respect to student data.

Reporting

If you encounter content that violates these Terms, use the in-app reporting feature or reach out via our Contact Us page and select "Report" from the dropdown.

10. AI-Generated Content Disclaimer

How AI Is Used in the Service

GPTQuest uses artificial intelligence to generate narrative responses within designed rules and constraints, and in some Quests to generate pictures and songs from what a player writes. AI shapes dialogue, branching, and outcomes alongside authored game design.

AI Output Is Imperfect

AI-generated content is provided "as is." Generative systems may produce output that is inaccurate, inappropriate, biased, offensive, factually wrong, inconsistent with the intended Quest, or otherwise unexpected. Causes can include:

• Limitations or errors in the underlying AI models ("hallucinations")
• Bugs or misconfigurations in our prompts, filters, or game logic
• Adversarial input, where players intentionally push the AI to generate content outside its guardrails
• Edge cases we have not yet anticipated or tested

We work to limit harmful or off-topic output through filters, prompt design, and Quest structure, but we do not and cannot guarantee that AI output will be appropriate for every player or context.

If You Encounter Problematic Output

Please report it through the in-app reporting feature or via our Contact Us page (select "Report"). We take reports seriously, investigate them, and ship fixes when problems are reproducible.

Acknowledgment and Waiver

By creating or maintaining a GPTQuest account, you acknowledge that AI output may at times be incorrect, harmful, or unintended, and that you use the Service with that understanding. You agree not to treat AI output as factual, professional, medical, legal, financial, educational, or safety advice. To the maximum extent permitted by law, you release GPTQuest, Kixmeta Labs LLC, and our affiliates from any claim, demand, or cause of action arising out of AI-generated output, and you agree not to bring such a claim against us in court or any other forum, except where such a release is prohibited by applicable law (including laws protecting minors). This acknowledgment and release applies to every account holder, including Account Owners and Teachers, who agree to these Terms as adults on their own behalf.

Teacher Responsibility

Teachers using the Service in a classroom context are responsible for reviewing how the Service fits their school's policies and for supervising student gameplay accordingly.

11. Safety and Conduct

You agree not to use the Service to generate, request, or share content (including prompts, messages, or usernames) that:

• Is unlawful or infringes intellectual property or other rights
• Is threatening, harassing, hateful, defamatory, or encourages violence
• Is sexually explicit, exploitative, or otherwise inappropriate (especially involving minors)
• Encourages self-harm or dangerous behavior
• Shares personal or private information about others (doxxing)
• Involves scams, impersonation, or attempts to bypass safety controls or disrupt the Service

We may remove content, restrict access, suspend sessions, or terminate accounts for violations.

12. Multiplayer and Hosting

Hosting a multiplayer Quest opens a shared session for players in your classroom's private Instance to join. Eligibility to host Premium and Free multiplayer Quests is described in Section 5. We may terminate or suspend sessions that violate these Terms.

13. Privacy and Data

Your use of the Service is subject to our Privacy Policy, which explains data collection and use. We recommend you review that policy carefully.

14. Termination

We may suspend or terminate your access for violation of these Terms or for any other reason at our discretion. Termination ends access to the Service, including any virtual items on the account, such as Gems, images, music, and other in-Service content. An account we terminate is treated as expired under Section 8: access ends on the termination date, the school may request a copy of its records in writing for 30 days, and the account and every account under it are deleted 30 days after termination. No refund is issued for the remainder of a paid term.

15. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. This disclaimer includes AI-generated output, which is further described in Section 10.

16. Limitation of Liability

To the maximum extent permitted by law, GPTQuest and its affiliates will not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill. To the extent permitted by law, this also excludes liability for AI-generated output, as further addressed in Section 10.

Our total liability will not exceed the amount you paid for the Service in the 12 months preceding any claim, or $100 (whichever is greater).

17. Indemnification

You agree to indemnify and hold harmless GPTQuest and its affiliates from claims, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service or violation of these Terms.

18. Dispute Resolution & Mandatory Arbitration

Informal Resolution First

Before filing any formal claim, you agree to first contact us via our Contact Us page and try to resolve the dispute informally for at least sixty (60) days. We will do the same before bringing any claim against you. Most disputes can be resolved this way.

Binding Arbitration

If informal resolution does not succeed, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including AI-generated output) shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration shall take place in New York or, at your election, by phone or video. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver

You and GPTQuest agree that any dispute will be brought only in your or our individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Exceptions

This arbitration provision does not apply to:

• Claims that may be brought in small-claims court
• Claims for injunctive or other equitable relief to prevent the actual or threatened infringement of intellectual-property rights
• Claims that applicable law does not allow to be arbitrated, including certain claims involving minors
• Claims brought by or against a school, school district, or other public entity that is barred by its own governing law from agreeing to binding arbitration or to a waiver of class or representative proceedings. For such an entity this Section does not apply, and the rest of these Terms remain in effect

Opt-Out

You may opt out of this arbitration agreement within thirty (30) days of first creating a GPTQuest account by sending written notice via our Contact Us page with the subject line "Arbitration Opt-Out" and including your account email. Opting out does not affect the rest of these Terms.

Severability and Survival

If any portion of this Section is found unenforceable, the remainder of these Terms remains in effect. This Section survives termination of your account.

19. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflicts of laws principles. Disputes that fall outside the arbitration agreement in Section 18 will be resolved in the courts of New York.

Schools and school districts are the exception. Where a school or district uses the Service under our Data Privacy Agreement, Section 16 of that agreement governs any matter within its scope, and it names the law of the state in which the School is located. Nothing in these Terms requires a public entity to accept a governing law, a venue, or a waiver of immunity that its own law does not permit.

20. Contact

If you have any questions about these Terms, please reach out via our Contact Us page.